Updated: December 28, 2025

USER CODE OF ACCEPTABLE CONDUCT

(Solveet Platform)

By accessing or using the Solveet Platform, you acknowledge that you have read, understood, and agree to comply with this User Code of Acceptable Conduct (the “Code of Conduct”).

General Obligations

You agree to:

a. Comply with all applicable laws and regulations in your country of residence or operation, including, without limitation, privacy and data protection laws, intellectual property laws, anti-spam regulations, tax laws, and any applicable local, European Union, or international legal requirements;

b. Provide accurate, complete, and up-to-date information to Solveet, including identity verification, billing, and tax-related information, as required under the Solveet Refund and Payment Policy;

c. Use the Solveet Platform and Services in a lawful, relevant, and appropriate manner, in accordance with these Terms and applicable law;

d. Comply at all times with the standards of conduct set forth herein. Any use of the Solveet Platform that Solveet, in its sole discretion, deems inappropriate, abusive, or offensive may result in the suspension or termination of your account, with or without prior notice.

Prohibited Conduct

You agree that you will not, and will not authorize, encourage, or facilitate any other person to:

1. Provide or accept 1:1 live sessions outside the Solveet Platform, including attempting to bypass the Platform;

2. Receive payments directly from Users, or encourage or request payments through any channels other than those made available through the Solveet Platform, for the purpose of avoiding fees due to Solveet;

3. Manipulate pricing, interfere with listings, or otherwise disrupt the fair operation of the Services or other Users’ activities;

4. Disrupt, interfere with, or impair another person’s use or enjoyment of the Services;

5. Upload, post, transmit, or share User-Generated Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, offensive, obscene, pornographic, or otherwise objectionable, as determined by Solveet;

6. Evade, manipulate, or abuse the fee structure, billing process, or payments due to Solveet or a Solver, including failing to pay for booked services without valid justification;

7. Fail to provide 1:1 live sessions that have been booked and paid for, except where such failure is directly caused by the User or by circumstances beyond reasonable control;

8. Use names, usernames, profile images, or language that Solveet, in its sole discretion, considers offensive, misleading, or inappropriate;

9. Post false, inaccurate, misleading, defamatory, or libelous information, including personal data;

10. Post User-Generated Content that is hateful, discriminatory, or otherwise objectionable from a racial, ethnic, national, religious, gender, or similar perspective;

11. Post User-Generated Content that infringes the copyright, trademark, trade secret, or other intellectual property rights of any third party;

12. Disclose any Confidential Information or personal data obtained from another User or through use of the Solveet Platform without proper authorization;

13. Advertise, promote, or offer for sale any goods or services through the Solveet Platform that are not relevant to the 1:1 live sessions offered via the Platform;

14. Take any action intended to manipulate, undermine, or distort the feedback or rating systems of the Platform;

15. Harass, threaten, intimidate, embarrass, or cause distress to another User or to any other person or entity;

16. Use another person’s personally identifiable information (including name, email address, identification number, or payment information) while impersonating that person;

17. Promote, solicit, or participate in multi-level marketing schemes, pyramid schemes, or similar fraudulent practices;

18. Exploit or endanger children under the age of eighteen (18) in any manner;

19. Engage in disruptive behavior, including sending repeated or excessive messages intended to monopolize attention or disrupt normal Platform operations;

20. Adapt, modify, license, sublicense, translate, reverse engineer, or otherwise exploit the Services for personal or commercial purposes without authorization;

21. Introduce viruses, worms, Trojan horses, or any other malicious or harmful code into the Solveet Platform;

22. Gain or attempt to gain unauthorized access to any system, account, or data through the Solveet Platform;

23. Transfer, share, or assign your Solveet account, login credentials, or associated feedback to any third party without Solveet’s prior written consent;

24. Collect, harvest, or otherwise gather information about other Users, including email addresses or contact details, without their explicit consent;

25. Invade the privacy of any person, including by posting personally identifiable or private information without consent (or parental consent, where applicable);

26. Request or solicit personal data from individuals under the age of eighteen (18);

27. Violate any applicable national, European Union, or international law or regulation;

28. Encourage, facilitate, or engage in conduct that would constitute a criminal or civil offense;

29. Engage in or promote illegal trafficking of persons, including forced labor, exploitation, or illegal commercial sex work in connection with 1:1 live sessions;

30. Use the Services for the purpose of cheating or academic dishonesty rather than facilitating legitimate learning;

31. Request or offer to hire Solvers to complete assignments, write papers, administer tests, or perform work on behalf of a User in violation of academic or professional rules;

32. Use the Services in any manner that violates the academic honesty policies or codes of conduct of a school, university, academic institution, or workplace;

33. Sell, resell, license, sublicense, distribute, rent, or otherwise provide access to the Services to any third party, unless expressly authorized in writing by Solveet;

Violation of this Code of Conduct may result in suspension or termination of your account, in accordance with the Solveet Terms and Conditions and the Account Suspension & Termination Terms.